Post date: 15-May-2014 07:50:18
How Would You Define Social Media?
from Wikipedia
http://en.wikipedia.org/wiki/Social_CRM
Social Media Marketing
http://en.wikipedia.org/wiki/Social_media_marketing#YouTube
from Gartner
- What You Need to Know About Social Media for Marketing.pdf
- Design Your Social Media Strategy to Support Customer Engagement.pdf
- The Five Stages of Social Media Adoption for CRM.pdf
Classic conversion funnel shows that only 2 to 4 percent of funnel entries yield desired results.
from Google image search engine